Last Updated: April 1, 2024

Elite Casino Events ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at elitecasinoevents.com (the "Site") or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site. By accessing or using our Site, you signify your consent to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Data

We may collect personal data that you voluntarily provide to us when you:

  • Fill out forms on our website
  • Register for an account
  • Subscribe to our newsletter
  • Request a quote
  • Contact us
  • Participate in surveys or promotions

This personal data may include:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Company name
  • Event details (date, location, guest count)
  • Payment information (processed through secure third-party payment processors)

1.2 Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage patterns. This information may include:

  • IP address
  • Browser type and version
  • Operating system
  • Device type
  • Pages visited and time spent on pages
  • Referring website or source
  • Geographic location (country/city level)
  • Other diagnostic data

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our website and services
  • Process and fulfill your requests for information or services
  • Send you quotes, confirmations, and other service-related communications
  • Respond to your inquiries and provide customer support
  • Improve our website, services, and customer experience
  • Send newsletters, marketing communications, and promotional materials
  • Monitor website usage and analyze trends and preferences
  • Detect, prevent, and address technical issues or fraudulent activities
  • Comply with legal obligations

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason compatible with the original purpose.

3. Data Sharing and Disclosure

We may share your information with third parties in the following situations:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Website hosting and maintenance
  • Data analysis and analytics
  • Email marketing services
  • Payment processing
  • Customer relationship management

These service providers are contractually obligated to use your information only for the purpose of providing the specific services to us and to maintain appropriate security measures.

3.2 Business Transfers

If we are involved in a merger, acquisition, financing, or sale of business assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal data.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.4 With Your Consent

We may share your information with third parties when we have your explicit consent to do so.

4. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data:

4.1 Access and Information

You have the right to request information about what personal data we hold about you and how we process it.

4.2 Correction

You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.

4.3 Deletion

You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

4.4 Restriction

You have the right to request that we restrict the processing of your personal data in certain circumstances.

4.5 Data Portability

You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.

4.6 Objection

You have the right to object to our processing of your personal data in certain circumstances.

4.7 Marketing Communications

You can opt out of receiving marketing communications from us at any time by:

  • Clicking the "unsubscribe" link in any marketing email we send
  • Contacting us directly using the information in the "Contact Us" section

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.

5. Cookie Policy

5.1 What Are Cookies

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

5.2 How We Use Cookies

Our website uses cookies for various purposes, including:

  • Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems.
  • Preference Cookies: These cookies enable the website to remember information that changes the way the website behaves or looks, such as your preferred language or region.
  • Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
  • Marketing Cookies: These cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user.

5.3 Managing Cookies

You can control and manage cookies in various ways. Most web browsers allow you to manage your cookie preferences. You can:

  • Delete cookies from your device
  • Block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies
  • Set your browser to notify you when you receive a cookie

Please note that if you choose to block or delete cookies, you may not be able to access certain areas or features of our website, and some services may not function properly.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and any applicable regulator as required by law.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider:

  • The amount, nature, and sensitivity of the personal data
  • The potential risk of harm from unauthorized use or disclosure
  • The purposes for which we process the data
  • Whether we can achieve those purposes through other means
  • Legal, regulatory, and contractual requirements

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we will take steps to remove that information from our servers.

9. Third-Party Links

Our website may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Elite Casino Events

967 Bennett Cape, Lake Tobytown, NG18 3AZ

Email: info@theelitecasinoevent.com

Phone: +44 887 911 2913

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